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Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

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Multi-Vendor Webcast

Improving Customer Experience and Service Delivery for the American People


Event Date: October 18, 2022
Hosted By: DocuSign, ServiceNow, Deloitte & Carahsoft

Federal agencies are focusing on improving customer experience (CX) and service delivery to constituents, largely motivated by the Biden administration’s executive order on CX and service delivery. The OMB recently issued a memo taking this declaration further, encouraging agencies to reduce the burden of information collection on the public when applying for federal services.

Attendees heard how a U.S. Federal Agency is working with DocuSign, ServiceNow, and Deloitte Consulting to address this need head on. We covered how customer experience and service delivery can be improved- specifically:

- How agencies are streamlining user account requests to make it easier for applicants to obtain services

- How Deloitte Consulting approaches customer challenges and arms them with the best solutions to achieve results

- How DocuSign and ServiceNow work together to power a better customer experience



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Resources


MongoDB For the Public Sector
Datasheet

MongoDB For the Public Sector

Government agencies constantly face impediments to progress. From complying with regulations to slow-moving upgrades of legacy systems, innovation through development of modern applications is expensive, time consuming, and difficult to achieve. With MongoDB Atlas for Government, built on the leading developer data platform, your development teams can accelerate innovation and break down data silos, all in a secure environment compliant with FedRAMP regulations. Instead of falling behind private sector technological development, public sector organizations can push the boundaries of innovation and build modern applications in a secure, friction-free environment.


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