tag >> granicus
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The Intersection of CX and Communications in Government Services
August 12th, 2024
Investing in CX improves trust and engagement, ensures clear and effective digital communications, and builds relationships, helping to maximize the return on investment for government agencies.
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How to Achieve your Agency鈥檚 Customer Experience Goals
May 9th, 2023
Learn how to meet the expectations of the public, as well as the many other customers agencies serve, with a multipronged strategy that focuses on culture, processes and technology.
- Tagged Adobe, Customer Experience and Engagement, CX, DocuSign, FNN, Granicus, Innovation in Government, Qualtrics, Salesforce, USDA
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Digitally Transforming the Customer Experience
June 9th, 2021
Read the latest insights from government customer experience thought leaders and additional industry research from FCW in Carahsoft's Community Blog.
- Tagged Adobe, Akamai, COVID-19, Customer Experience and Engagement, Digital Government Services, Digital Transformation, FCW, Granicus, Innovation in Government, Liferay, Open Source, Salesforce, Talkdesk
