tag >> genesys
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The Best of What’s New in Government Customer Experience
January 14th, 2022
Read the latest insights from government Customer Experience thought leaders and additional industry research from GovTech on the Carahsoft Community Blog.
- Tagged Acquia, Customer Experience and Engagement, DocuSign, Genesys, GovTech, Innovation in Government, Qualtrics, ServiceNow, Zoom
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The Best of What’s New In Artificial Intelligence and Machine Learning
October 11th, 2021
Learn more insights from these Artificial Intelligence and Machine Learning thought leaders and additional industry research from GovTech on the Carahsoft Community Blog.
- Tagged Alteryx, Artificial Intelligence, Cloudera, Eightfold, Genesys, Google, GovTech, Innovation in Government, State and Local Government, Talkdesk
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The Best of What’s New in Hybrid and Remote Work
July 2nd, 2021
Read the latest insights from hybrid and remote work thought leaders and additional industry research from GovTech on Carahsoft's Community Blog.
- Tagged COVID-19, Genesys, GovTech, Innovation in Government, NVIDIA, SAP Concur, SLACK, Telework, Virtualization
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Using Technology to Manage Vaccine Distribution
May 25th, 2021
Genesys' Chad Cole discusses steps state and local government agencies can take to improve customer experiences and management of vaccine distribution.
- Tagged Artificial Intelligence, Automation, CDC, COVID-19, Genesys, Healthcare Technology, Public Safety, State and Local Government
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Best of What’s New in Legacy Modernization
April 9th, 2021
Read insights from these legacy modernization thought leaders and additional industry research from GovTech on the Carahsoft Community Blog.
- Tagged Atlassian, Dell Technologies, Genesys, GovTech, Innovation in Government, Open Source, Red Hat
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Designing a Better Digital Experience
June 10th, 2020
Read the latest 2020 insights from industry thought leaders in digital experience for government on Carahsoft's Community Blog.
- Tagged Adobe, COVID-19, Customer Experience and Engagement, digital experience, FCW, Genesys, Innovation in Government, Nuance, okta, Salesforce, ServiceNow